Sap Request New License Key
Can I apply my own license keys to solutions available under the Free Trial License Agreement or the Developer License Agreement?
If you are an SAP partner and would like to request a license key for one of your customers, you will need an S-user with the authorization 'license key request for SAP partner'. For further information, see SAP Notes 124703 and 103926. When do I have to request a new license key for my Business One system? If your hardware key has.
- After sending request we will get the license key from SAP in 1 hour to maximum in 3 days. We can request the license key when we have access to SAP service market place. SAP service market place can be accessible only by a company administrators who purchases SAP software. SAP License Administration can also be done from command prompt.
- This numbe, Installation SAP Numbers, SAP Keys, SAP License number, Installation BASIS Tutorial STechies. To request your new permanent license key.
No. You can apply your own licenses only to solutions available under the SAP Product License Agreement. The prerequisites are that you own the required SAP Product licenses and that you purchase the SAP Cloud Appliance Library subscription package. For more information, see Unlocking Solutions.
I just created a new solution instance. How do I get its license keys?
Obtain a license key through the License Key application on the Support Portal. Please find the detailed step-by-step guides on the License key starting page ‘How to request license keys’.
How do I install an SAP HANA license key via SAP HANA Studio?
1. Open the SAP HANA studio.
2. Navigate to the properties page of the database for which you have requested the license key.
3. On the properties page, choose the button for installing the license key.
For more information, see this SAP Note 1644792.
How do I download the SAP HANA Studio?
1. Open the SAP Software Download Center in the Support Portal: https://support.sap.com/swdc.
2. Choose Support Packages and Patches , choose A – Z (Alphabetical List of my Products) -> H -> SAP HANA PLATFORM EDITION -> SAP HANA PLATFORM EDIT. 1.0 -> Entry by Component -> HANA studio
Alternatively you can install SAP HANA Studio Developer Edition which is part of SAP HANA Tools. Please note that this version comes with a community support only.
How do I install an ABAP license key via SLICENSE?
ABAP license keys can be installed entering the transaction SLICENSE in the GUI (Graphical User Interface). You should choose the SAP License Administration mode for your 24 digit key or choose the New License button for installing your digital signed license key.
For more information, see this SAP Note 870871.
How do I install a J2EE Engine license key via SAP NetWeaver Administrator?
In SAP NetWeaver Administrator, choose “Configuration Management” -> “Infrastructure” -> “Licenses”.
How do I log into my system, if my temporary license key has expired?
Whether your license key is valid or expired, you can always log into your system with the username SAP*. However, we strongly recommend that you request a permanent license key before your temporary key expires.
How do I install a license for SAP Lumira?
For more information how to use the SAP License Key application for SAP Lumira, see this SAP Note: https://launchpad.support.sap.com/#/notes/2519499.
How do I install a license for SAP Powerdesigner?
If you want to use SAP Powerdesigner via remote desktop, you have to install the Sybase Software Asset Management (SySAM) as described in this SAP Note: https://launchpad.support.sap.com/#/notes/1850487.
As of SAP BusinessObjects BI 4.2 SP2, you will need a new license key to finish up the upgrade of any earlier version of BI4.x. The new update installer will inform you with this during the initial steps of the installer as well at finalization of this installation. This document provides you the background of the new license key requirement, the process to request a new license key and the process to implement the new key.
- References
Why is a new License Key required?
After the release of BI4.1 we learned that support messages often have been address to the wrong versions of BI4.x, leading to additional lead time before a support message reached the correct team. As the available components for selection at the creation of a support message is depending on the recorded version in the system (by the customer/partner), we can better streamline our support teams in supporting your messages slightly faster.
The new license key requires to update the system information as recorded in SAP support system, enabling both SAP and customers to gain from an improved support model.
When is a new License Key required
As not all products from the SAP BusinessObjects portfolio are impacted with the license key change, it may be confusing when a new license key is required. The following products from the SAP BusinessObjects portfolio do need a new license key when updating into BI4.2 SP02 or higher.
- SAP BusinessObjects BI Platform 4.0
- SAP BusinessObjects BI Platform 4.1
- SAP BusinessObjects BI Platform 4.2 -> SP00 (RTM release) and SP1 (only applicable for customers that have been joining the Early Adopters Program)
- SAP BusinessObjects Information Platform Services 4.0*
- SAP BusinessObjects Information Platform Services 4.1*
- SAP Crystal Server 2011
- SAP Crystal Server 2013
- SAP Crystal Server 2016 -> SP00 (RTM release) and SP01 (only applicable for customers that have been joining the Early Adopters Program)
- SAP BusinessObjects BI, EDGE Edition 4.0
- SAP BusinessObjects BI, EDGE Edition 4.1
- SAP BusinessObjects BI, EDGE Edition 4.2
- SAP Data Services 4.0*
- SAP Data Services 4.1*
- SAP Data Services 4.2*
- SAP Information Steward 4.0*
- SAP Information Steward 4.1*
- SAP Information Steward 4.2*
- SAP BusinessObjects Live Office 4.0 (Client Install)
- SAP BusinessObjects Live Office 4.1 (Client Install)
- SAP BusinessObjects Live Office 4.2 (Client Install) -> SP00 (RTM release) and SP01 (only applicable for customers that have been joining the Early Adopters Program)
- Lumira Server for Teams 1.29 or earlier
*For Information Platform Service and depending Solutions (as Data Services and Information Stuart) a different process is in place, please refer to “Updating into Information Platform Services 4.2”
The new license key requirement will only be needed the first time that you install any version of BI4.2 SP2 or higher against a version listed above. If you plan to update a BI4.2 SP2+ deployment with a higher Support Pack in the future, you will not need to update your license key anymore.
If you are running a greenfield installation, you will have the normal installation screen requesting a license key during the install. If you had any BI4.x version before, this also would require the request of a new license key.
Is there a new license/contract required?
NO, there is no new license or contract required to request the new BI4.2 License Key. Any customer/partner with a valid (maintenance) contract has the ability to request a new key. You can request the exact same license key as you have been using in your existing BI4.0 / BI4.1 deployment without the need to renegotiate your existing contract.
How to request a new License Key
You can request your new BI4.2 Platform* License Key via the normal process available on the SAP Support Portal. A step by step guide on how to request a new license key is documented in SAP BusinessObjects Solutions License Keys – Step by Step Guide as well as under the License Key Help section on our support page.
SAP strongly recommend to record all of your SAP products as deployed accordingly. If you have multiple systems like Development, Test, Quality and Prod it would be recommended to record each system. By this you would enable SAP to better support you in case of an issue.
*For Information Platform Service and depending Solutions (as Data Services and Information Stuart) a different process is in place, please refer to “Updating into Information Platform Services 4.2”
BI4.2 SP2+ Update Install Process
If you are deploying the Information Platform Services, please follow the steps as provided in : <link>
The installation of the BI4.2 SP2 Update is no different from any previous patch, with the the only difference of an additional screen.
During the initial phase of the update installer you will be prompted with the following screen
You have to select the tick box before you are able to continue to the next step of the update installer.
Note : For deployments of Information Platform Services, the request of a license key via SAP Service Marketplace is not available. Please refer to “Updating into Information Platform Services 4.2”
Once the update installer is completed and showing the final screen it will provide the following post installation instruction:
Note: the post installation instruction screen is dynamic and can contain multiple instructions.
After finishing the update you need to update your license key within the Central Management Console. If you have a clustered system, you need to install the BI4.2 SP2 Update on all systems before proceeding with the next step.
Example screenshot when upgrading a BI4.1 into BI4.2 SP2 (or higher), containing multiple post installation instructions:
Entering your new BI4.2 License Key
Once all the servers in your BI Deployment have been updated to BI4.2 SP2, you have to enter the Central Management Console of your deployment.
after entering the Central Management Console of your updated BI4.2 deployment and navigate to -> Servers -> All Servers, you will notice that multiple servers are disabled and cannot be enabled. This is due to an invalid license key.
Request New License Key Sap
To enable your servers, you will have to enter your new 4.2 License Key. For this, navigate to the “License Key” tab of the Central Management Console.
You will be informed that the existing License Key(s) are invalid
It is important that you delete your old License Key(s) before entering your new License Key(s). If you enter your 4.2 License Key while the old keys are still in the system you will get an error while adding your license key.
In case you have multiple license keys recorded in your system, you can remove the license keys using a script. The process to remove License Keys by script can be found in http://service.sap.com/sap/support/notes/2276413
In case if you are using Web Application Container Server(WACS) as the only Web Application Server to access CMC or in case of multiple license keys need to be recorded in your system you can add your License Key(s) by script as well. The process to add License Keys by script can be found in http://service.sap.com/sap/support/notes/2281830
After you have entered you 4.2 License Key it is recommended to restart you Server Intelligent Agent (SIA) before enabling you servers. For restarting your SIA, please refer the the administrator guide available via http://help.sap.com/bobip42#section4. After the restart of you Server Intelligent Agent (SIA) you can logon to the Central Management Console (CMC) again and navigate back to “Servers -> All Servers” and enable all servers required for your deployment.
Applying BI4.2 SP2+ in a clustered environment
If you are updating your existing BI4.0 or BI4.1 Clustered deployment, please follow the steps as mentioned below to ensure a successful deployment of the BI4.2 update..
- Determine you primary system (running a CMS)
- Stop all other nodes within your deployment
- Update you primary system, delete the old 4.0/4.1 license key and add the 4.2 license key.
- Start other nodes and update them accordingly
- Enable all servers
In case you are using the default (SQLAnywhere) database for the CMS, please ensure you deploy the SQLAnywhere 16 drivers on the additional nodes for for updating them.
Similar steps are valid in case you need to uninstall the 4.2 Update.
- Determine you primary system (running a CMS)
- Stop all other nodes within your deployment
- Update you primary system, delete the 4.2 license key and add the 4.0/4.1 License key
- Start other nodes and downgrade them accordingly
- Enable all servers
WebI Applet Issue for a few languages in BI4.2 SP2
We regret to inform that a minor issue has been sneaked into the BI4.2 Platform SP2 build (build 1975). If you plan to use the Web Intelligence Applet for the languages:
- fi (Finnish)
- ro (Romanian)
- sv (Swedish)
- sk (Slovak)
- zh_TW (Traditional Chinese)
please read http://service.sap.com/sap/support/notes/2294665
Updating into Information platform services 4.2
The steps as described above for updating the BI platform into version 4.2 are not applicable for the Information platform services 4.2
Information platform services is used by SAP Data Services and SAP Information Steward, however is not having the option to request a license key via the Support Portal as descibed within the install screen and this article.
Customers whom are updating their Data Services or Information Steward deployment into a version that requires the Information platform services 4.2 will need to request a new license key by reporting an incident (support message) under compenent XX-SER-LIKEY-BOJ.
References
Where and How to request License Key
- Link to access the New License Key application : https://support.sap.com/keys-systems-installations/keys.html
- Step by step guide to New License Key application: https://support.sap.com/content/dam/library/SAP%20Support%20Portal/keys-systems-installations/keys/new-request-license-keys-bobj.pdf
Sap Request Access
Command Line License Key solutions
- Adding License Keys : http://service.sap.com/sap/support/notes/2281830
- Deleting License Keys : http://service.sap.com/sap/support/notes/2276413